Yoggi Beauty prides itself on providing high quality products and customer service, so if you wish to return or exchange an item you purchased, please refer below:
When can I return or exchange an item?
An item was missing from my order
Contact our Customer Support with the following information at yoggibeauty.au@gmail.com:
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Order Number
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Name of missing item
If your request is accepted, we will email you confirmation and provide you with information about when you can expect to receive your item.
I received the wrong item OR An item arrived damaged or faulty
Contact our Customer Support with the following information at yoggibeauty.au@gmail.com:
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Reason for return or exchange (wrong, damaged or faulty item)
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Order Number
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Name of wrong, damaged or faulty item
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Photo of the wrong, damaged or faulty item
If your request is accepted, we will email you a return postage label and instructions on how and where to send your item. Please do not dispose of the item (it must be returned to us) and do not post it back to us before receiving our email.
I tried the product and experienced an allergic reaction
Contact our Customer Support with the following information at yoggibeauty.au@gmail.com:
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Reason for return or exchange (wrong, damaged or faulty item)
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Order Number
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Name of wrong, damaged or faulty item
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Photo of the wrong, damaged or faulty item
If your request is accepted, we will email you a return postage label and instructions on how and where to send your item. Please do not dispose of the item (it must be returned to us) and do not post it back to us before receiving our email.
I did not try the product, but have changed my mind
You may return or exchange items due to change of mind within 30 days of receipt of your order, subject to the following conditions:
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The item must be unused (unopened, in its original packaging, unmarked and not defaced).
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Shipping costs for your return or exchange will be covered by you.
Contact our Customer Support with the following information at yoggibeauty.au@gmail.com:
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Order Number
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Name of Product
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Photo of Product
If your request is accepted, we will email you instructions on how and where to send your item. Please do not post the item back to us before receiving our email.
When can I not return or exchange an item?
I tried the product, but have changed my mind
Yoggi Beauty does not provide refunds or exchanges for change of mind if you have tried the product.
How long will my return take?
